“We have plentiful opportunities to be good listeners every day. Most of us also have room to improve on our listening ‘hygiene.’”
Continue readingFour Critical Listening Skills for Compliance Officers
Mitigating Risks from Online Tracking Technologies
“To protect patients’ privacy and adhere to federal law, compliance professionals must understand what online patient data is being tracked and used by their organization’s website, social media pages, and payment portals.”
Continue readingThe Value of “Operationalizing” Your Compliance Program
“Regardless of the business model, there’s been one common reason why these organizations were successful in “operationalizing” their compliance programs: compliance priorities were aligned with business objectives and priorities. And the operations leaders bought in.”
Continue readingAvoiding “Gotcha” Moments in Compliance
“The biggest problem with “gotcha” moments is that they signal deception. This contradicts, and can render moot, any efforts you’ve made to build trust in the compliance program.”
Continue readingReversing Conventional Thinking About Compliance
Explore how compliance professionals can prove their true value in organizations, dispel misconceptions, and effectively mitigate risks. Real-world examples illustrate the tangible impact of robust compliance departments.
Continue readingNew, Stronger Evaluation and Management Upcoding Enforcement
“Earlier this year, regulators made the most significant changes to E&M documentation and coding guidelines in over two decades. They’re more complex than ever before, and enforcement actions are increasing.”
Continue readingOur Youth Mental Health Crisis: How Compliance Can Help Providers Address It
“While youth intervention is not a traditional focus for compliance professionals, they have a vital role to play here. Ensuring that assessment tools are easily available for pediatric providers is critical.”
Continue readingHow to Make a Compliance Culture Contagious
“In the business of healthcare, promoting a culture of compliance is not merely a goal – it’s a necessity. There has to be a commitment throughout all levels of an organization to do the right thing and do things right. The organization needs to have a compliance culture that is contagious.”
Continue readingIncreasing Enforcement of Modifier Codes
“Enforcement agencies like to “follow the money,” so to speak, and they often find it in medical claims submitted to government payors such as Medicare and Medicaid. This is why selecting appropriate modifier codes is essential for operating and being reimbursed compliantly.”
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