“Keep in mind that your healthcare leaders often will not be as knowledgeable about requirements in regulations or something else as you are. For that reason, what may seem like an obvious concern to you may not be so obvious to them. Be open to the fact a gap may exist, and give them grace if they made a decision that unintentionally creates an issue that needs to be corrected.”
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“By bridging the gap between “us” and “them,” compliance teams can transform the perception of compliance teams from being an obstacle into being a collaborative partner and member of their team.”
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“During that first interview of mine, the interviewer told me, “I need someone who can build relationships, is strategic and innovative, and can influence up, down, and across the organization.”
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“Handling tough feedback is never easy, and quickly challenges your ability to remain professional. With the right mindset and approach though, it can be a powerful asset for your growth and development.”
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“A clear, structured, and methodical approach to compliance will help professionals navigate regulatory change. The best compliance pros also always seek to improve, so that their organizations are in the best possible position to succeed.”
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“While stress may be an inevitable part of working in compliance, the stress of overlooking a crucial regulation shouldn’t be. Now, compliance professionals can navigate the complexities of regulatory compliance with confidence that they’re not missing something.”
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“Falling victim to communications blind spots can damage your relationships with healthcare leaders and contradict your efforts to build a strong compliance culture.”
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“Similar to literally tossing a hot potato around a circle, we often toss complicated problems around our organizations as we look for practical and quick solutions.”
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“We have plentiful opportunities to be good listeners every day. Most of us also have room to improve on our listening ‘hygiene.’”
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