“Handling tough feedback is never easy, and quickly challenges your ability to remain professional. With the right mindset and approach though, it can be a powerful asset for your growth and development.”
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“A clear, structured, and methodical approach to compliance will help professionals navigate regulatory change. The best compliance pros also always seek to improve, so that their organizations are in the best possible position to succeed.”
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“While stress may be an inevitable part of working in compliance, the stress of overlooking a crucial regulation shouldn’t be. Now, compliance professionals can navigate the complexities of regulatory compliance with confidence that they’re not missing something.”
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“Falling victim to communications blind spots can damage your relationships with healthcare leaders and contradict your efforts to build a strong compliance culture.”
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“Similar to literally tossing a hot potato around a circle, we often toss complicated problems around our organizations as we look for practical and quick solutions.”
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“We have plentiful opportunities to be good listeners every day. Most of us also have room to improve on our listening ‘hygiene.’”
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“To protect patients’ privacy and adhere to federal law, compliance professionals must understand what online patient data is being tracked and used by their organization’s website, social media pages, and payment portals.”
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“Regardless of the business model, there’s been one common reason why these organizations were successful in “operationalizing” their compliance programs: compliance priorities were aligned with business objectives and priorities. And the operations leaders bought in.”
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“The biggest problem with “gotcha” moments is that they signal deception. This contradicts, and can render moot, any efforts you’ve made to build trust in the compliance program.”
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