Q&A with a Healthcare Compliance Expert  

The job of an Expert Compliance Professional requires very specific skills and strengths. When an ECP does their job well, hospital compliance teams’ benefit. This blog dives into the qualifications and background of one of YouCompli’s compliance professionals. 

Meet the Experts Behind Our Regulatory Intelligence Services 

Question: What skills and talents do you bring to this role? How did you gain the knowledge to perform your job?  

I gained my knowledge through both hands-on experience and formal professional development. Every step of my career, whether solving compliance challenges in healthcare, motivating students and athletes, or leading teams in high-pressure environments, has equipped me with the tools to not only interpret regulations but also make them meaningful and actionable for those I serve. 

Q – What achievements are you proud of in this or other roles? Share examples of how you bring value to your job and customers.  

BVK – I am most proud of the consistent impact I’ve made in my day-to-day work, where small improvements accumulated into lasting change. I think I’ve always had the ability to stack small wins and still see the big picture. I’ve always been willing to step in and do the work of multiple people when needed, keeping employees and patients in mind while balancing operational demands with compliance standards. 

In terms of larger achievements, I’m proud to have built two rehabilitation divisions from the ground up, as well as comprehensive compliance programs that continue to guide organizations long after my tenure.  

I’ve successfully navigated high-stakes challenges, including OCR breach investigations, Medicaid litigation, and regulatory and billing audits, often with positive outcomes that protected the organization, our employees, and our patients. I’ve also authored hundreds of clinical, administrative, and personnel policies that gave teams clear guidance and consistency.  

Perhaps one of the accomplishments I value most was leading compliance efforts during COVID. Much of that work happened behind the scenes with an amazing clinical consultant and director of operations—rewriting processes overnight, interpreting rapidly changing regulations, and ensuring patient care continued safely—but it kept our organization compliant and moving forward through a crisis. 

Across every role, I’ve found pride in building solutions, protecting patients, and making compliance meaningful for the people who rely on it. 

Q – What do you like about working in this role and in this company?  

BVK – What I enjoy most about this role and this company is the people. I genuinely like working with a team that is supportive, flexible, and kind—it makes even the tough days easier and the good days even better. I also really connect with the mission of helping compliance professionals succeed, because it means the work I’m doing has a ripple effect beyond just my own role. It feels good to know that what we do here is both meaningful and practical, and I appreciate being in an environment where collaboration and kindness are part of the culture.  

And on a more personal note, I love the flexibility of working remotely. It allows me to coach on the side and spend more time with my daughter. That balance makes me both happier and better at what I do. I love that I can log off in time to get to practice. Compliance and coaching both come down to teamwork, knowing your job, strategy, and keeping everyone playing by the rules. 

Q – What do you think is important for our customers to know about what you and what you do? 

BVK – I want customers to know that I bring clinical, management, and compliance experience to help make their work easier and more effective. I combine practical solutions with all the lessons I’ve learned along the way. I want customers to know that we are working hard to support them and reduce their stress. They are on our mind throughout the process; from the moment we pick up the reg through to the user interface. They can feel confident in my experience because I have been in their shoes as a clinician, manager, and compliance professional. 

Q – Any other thoughts? 

BVK – I got into healthcare as an SLP because it combined art and science. Helping someone with communication, cognition, and swallowing disorders requires an artistic soul because those are intimate human experiences. In my first job, however, I was confronted with the element of compliance in such an impactful and meaningful way that it changed the course of my career.  

I now like to think of compliance as both science and art: precise, but also human-centered. Our backgrounds are what help us make content that is usable, relatable, and trustworthy. We are what connects you to the regulations so that you can make it meaningful to your organization.  

Fun Facts 

Previous roles – SLP, Rehab Director, Rehab Consultant, VP of Rehabilitation, Corporate Director of Rehabilitation, Compliance Officer/Director of Risk Management 

Degrees, certificates, special training, etc. – University of South Carolina (Biology/Chemistry) and Medical University of South Carolina (MS Rehabilitation Sciences/Communication Sciences and Disorders); CHC; CHPC; CCC-SLP; RAC-CTA; CC; OSHA/General Industry 30; RAMP Certified 

Life Outside Compliance 

Jobs in other unrelated industries – Speech and Language Pathologist (SLP)/schools, percussion instruction, Disney, various administrative roles  

Family – Married to David, with one daughter, Kahlan. One awesome Shih-Tzu (Teddy “The Flash”). 

Hobbies and interests – Coaching, fantasy sports, sports card collecting, drums. Just hanging out with the family, playing games, etc.  

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