“Falling victim to communications blind spots can damage your relationships with healthcare leaders and contradict your efforts to build a strong compliance culture.”
Continue readingTips for Overcoming Four Common Blind Spots in Communication
The ABC’s of Integrating AI Into Your Compliance Strategy
“By taking a practical approach to this complex topic, you will be viewed positively by your team and able to respond well to questions about AI risks from your business partners, the C-suite, and your Board of Directors.”
Continue readingKey Takeaways from OIG’s Newly Released General Compliance Program Guidance
“Successful compliance programs are adapted to fit the organization and maximize compliance for individual organizations with unique risk profiles.”
Continue readingThe Value of “Operationalizing” Your Compliance Program
“Regardless of the business model, there’s been one common reason why these organizations were successful in “operationalizing” their compliance programs: compliance priorities were aligned with business objectives and priorities. And the operations leaders bought in.”
Continue readingAvoiding “Gotcha” Moments in Compliance
“The biggest problem with “gotcha” moments is that they signal deception. This contradicts, and can render moot, any efforts you’ve made to build trust in the compliance program.”
Continue readingReversing Conventional Thinking About Compliance
Explore how compliance professionals can prove their true value in organizations, dispel misconceptions, and effectively mitigate risks. Real-world examples illustrate the tangible impact of robust compliance departments.
Continue readingHow to Make a Compliance Culture Contagious
“In the business of healthcare, promoting a culture of compliance is not merely a goal – it’s a necessity. There has to be a commitment throughout all levels of an organization to do the right thing and do things right. The organization needs to have a compliance culture that is contagious.”
Continue readingThree Ways to Take a Service-Minded Approach to Compliance
“We’re continually being asked for advice to help our healthcare leaders. Essentially, we are acting as a customer service representative. For that reason, if you want to improve the culture of compliance and get those leaders’ buy-in, then make sure you’re delivering great service when consulting to them.”
Continue readingImproving Patient Care With a “Prevent, Detect, Report” Strategy
“This three-pronged strategy focuses on educating patients and staff about how to avoid misconduct. It also emphasizes training individuals on how to recognize and report FWA violations when they see them.”
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