“Compliance Magic”

  Determine If Any New Regulation Matters To You, Without Reading It! During a demo, a prospect referred to a part of our system as “Compliance Magic”.  I asked her what she meant…she answered; “I can decide if a regulation matters to me (or not) without having to read it; it’s like magic”, I grinned […]

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Building a Common Compliance Language

Everyone needs to understand industry terminology to properly communicate.  Imagine a physician referring to a patient as a “customer,” or a lawyer calling a client a “patient;” it feels odd. Even worse, it would create communication challenges. Every business organization has its own language, a specific terminology unique to the profession. Building a common organizational […]

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Faster Compliance Using “Command Signals”

You don’t want to waste time on regs that don’t matter to you! Whether it’s a new reg from the Office of Civil Rights (OCR), the Centers for Medicare & Medicaid Services (CMS), or your state’s Health Department, one of the 1st steps required for compliance is gauging the new regs’ relevance to your organization. […]

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Three Themes Shared By Uber, Airbnb, and Compliance…

I Believe Compliance Is On The Cusp Of Something Huge……something that will completely change the way that compliance work is done. How would I know? Because we’ve seen this before, in just the last few years. Think back to 2007, before Uber and Airbnb were founded. Doesn’t seem like very long ago, but a lot […]

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Bet You’re Glad You’re Not The Chief Compliance Officer At Theranos!

Anyone wanting to take a swipe at their compliance department should pay close attention to Theranos.  This once high-flying unicorn is getting hammered. For those not aware.  Theranos (with a reported private valuation of $9 billion), publicly stated that their only product, which has been used to diagnose conditions and inform treatments for patients, doesn’t […]

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Regulators Gone Wild

In 2013 the Pennsylvania Public Utility Commission slapped an energy company with two separate $500,000 fines for a natural gas explosion that killed five people in Allentown. You know, killed.  As in dead. These are people just like those from your neighborhood. $1M dollars total. In 2016 the Pennsylvania Public Utility Commission, the same regulator, fined […]

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How To Say NO And Still Feel The LOVE

If you’ve read my previous posts your familiar with what I refer to as the “Compliance Effect”. Often, as compliance professionals, people are not always happy to see us when we walk in the room. They noticeably shrink in their seats just waiting to hear us deliver the news that they can’t do something because […]

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